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SmartFAQ is developed by The SmartFactory (http://www.smartfactory.ca), a division of InBox Solutions (http://www.inboxsolutions.net)
FAQ 
Welcome to the FAQ In this area of our site, you will find the answers to the frequently asked questions, as well as answers to How do I and Did you know questions. Please feel free to post a comment on any Q&A.
 Categories summary
Here is a list of the top categories and their sub-categories. Select a category to see the Q&As within.
Category Q&A Last Q&A published
 Army Correspondance Course Program
2 I downloaded a Subcourse and there are only quest...
 Promotions
1 How do I know how many promotion points I have?
 Counseling
0
 Training
0
 General
4 How do I unsubscribe/subscribe to the newsletter.

 Last published Q&A
Here is a list of the last Q&As that were published.
(1) 2 »
General ]
Requested and Answered by Adium on 06-Mar-2010 07:22 (9 reads)
You must have a registered account with us in order to receive newsletters. Once you have registered and validated your e-mail login using your account and click on "Edit Account" in the user menu.

Scroll down until you find the option "Receive occasional email notices from administrators and moderators?". Change your selection then scroll to the bottom and click "SAVE CHANGES".

If you receive a prompt telling you that you were successful, then changes should take effect immediately.


General ]
Requested and Answered by Adium on 15-Aug-2009 21:33 (101 reads)
We are sorry that you have decided to leave us, but if your heart is set on leaving there is nothing we can do to stop you.

In order to delete you account, you must login to the account you want to delete and visit your profile page. At the top of the page under your avatar (if you have one), your user name, and e-mail there is a button that says "Delete Account".

Press that button and follow the confirmation prompts and it will permanently remove your account.

This will not remove any posts or comments that you have left on the site. Since those posts are parts of conversations they are left intact. Your name will be removed and it will appear to come from an anonymous user. If you wish to remove those posts, you must do so prior to deleting your account. Since we cannot confirm that those posts no longer belong to you we are unable to edit them one an account has been deleted.


General ]
Requested and Answered by Adium on 28-May-2009 22:32 (423 reads)
OK, I am going to try and make this as idiot proof as possible, so if your not an idiot I apologize. Its for the other guy. I have been asked more times than I care to count on how to upload a file here so please read very, very, carefully until you understand.

(This is the Army, there is always that one who can't follow directions no matter how spelled out they are).

1.) Register for an account here at this website. (Yes, its free and No I won't send you spam. I don't even care if you enter a valid E-mail address its only used so you can retrieve your password when you forget it.)

2.) Log-in with the user name and password you used when you registered. (Don't e-mail me asking for your password its encrypted to the point I can't tell you, this protects you and me.)

3.) Visit the forum (Forum/Message Board are the same thing, and yes you are there now reading this message.)

4.) Scroll down until you see the forum you want to post a file in.

5.) Click the button at the top right corner that says "New Topic" (It looks like this: Open in new window do not just click the reply button wherever you are, that just adds something totally irrelevant to someone else's post.)

6.) Enter a subject (Preferably the name of the Course your posting)

7.) Enter a message (It can say "Hi Mom" for all we care, it just can't be blank.)

8.) Scroll to the bottom where it says Attach file.

9.) Click Browse

10.) Find the file that is on your computer that you want to upload. (You can only upload one file at a time, but can have an unlimited amount of files per post)

11.) Click Upload (Wait for the page to reload, don't worry your not going to loose anything you typed for the message).

12.) Once the file is uploaded it will have a link to the file in a box just below Attach file called Remove. That means you uploaded the file you see listed to the right of the checkbox. (Do not check the box unless you want to remove the file you just uploaded.)

13.) Click Submit. (Do this after you upload the file, after you are finished writing your message, and before you close the web browser. If you navigate away from the page, you will have to start over.)

14.) Congratulations, you published a file to a forum. (Almost as easy as sending me an e-mail crying about how hard it is.)


General ]
Requested and Answered by Adium on 15-May-2009 01:50 (166 reads)
No.

We use Google's Adsense program and that allows us to manage all advertising options hassle free. You may use their Adwords program and then it is possible your ad will show on our site. This gives us more time to focus on key areas of the site and provide more content.

We do block ads that we don't support!


Requested and Answered by Adium on 15-May-2009 01:46 (480 reads)
This happens from time to time. Someone donates a course and during the process of saving it, or copying it into a format that can be shared, the answers they have selected disappear.

As of July 2009 we have converted everything to Adobe's PDF format to help combat this problem.

If you find a file that we have missed or someone else has posted, please let us know and we will remove the file and attempt to file a suitable replacement.


(1) 2 »

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